NHS 111

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

Its open 24/7 every day of the year and is free to call from mobiles and landlines.

NHS 111

Call 111 if:

  • you need medical help fast but it's not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don't know who to call or you don't have a GP to call
  • you need health information or reassurance about what to do next

The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses and paramedics. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you to the local service that can help you best.